What Customers Say About ExpenseBot
4.7 out of 5 across 87+ reviews
G2, Capterra, Trustpilot, and direct customer feedback
Reviews by Persona
Freelancers & Sole Proprietors
Read more on the freelancer expense tracker page.
"Saved THOUSANDS in tax deductions. The system recovered nearly 10,000 purchase receipts across 6 years from email, properly categorized as tax deductions, resulting in substantial savings."
— Brian W., Business Owner · Trustpilot
"The expense reports being generated are phenomenal. As a sole proprietor with an LLC, my expenses are intermingled with personal accounts — this service is absolutely incredible for sorting out the mess."
— Sam B., Sole Proprietor LLC · Direct email
"I used to dread the end of the month. Digging through my wallet, matching receipts to transactions, trying to remember what that $34 charge was from three weeks ago. ExpenseBot cut all of that out. I snap a receipt, it figures out the rest."
— Eric S., Business Professional · G2
Accountants & Bookkeepers
ExpenseBot is free forever for accountants with unlimited clients.
"Initially I didn't think it was going to work out, but it actually did a good job of pulling everything together and getting it on an Excel spreadsheet that my bookkeeper can work with."
— Jamie P., Small Business Owner · Direct email
"ExpenseBot simplifies my work and organizes things very easily. It's very user-friendly and makes it easy to create reports and send them directly to my accountant. I appreciate how it saves images of all my receipts, so I don't have to keep printed receipts."
— Max E., Business Owner · G2
Small Businesses & Real Estate
See the real estate and small business workflows.
"I run a small construction company and I'm basically never at a desk. ExpenseBot changed that because now I snap a photo of a receipt at the store. It grabs everything from my Gmail automatically, logs my mileage, and maps it all to my Sage 50 Canada GL codes. My accountant gets a clean report he can import straight into the books. Honestly couldn't imagine going back."
— Verified User in Construction · G2
"It has made my life so much easier. Simply take a picture of the receipt, and that's it. I no longer have to spend hours sorting through multiple piles of receipts at the end of the year, and I'm not forgetting anything. My accountant loves it."
— Bradley M., Realtor · G2
What Reviewers Consistently Praise
1. Gmail auto-capture
"The Gmail auto-scan is the standout feature. It finds receipts in my inbox without forwarding rules or manual uploads."
— Amber R. · G2
2. Time saved
"I saved not just hours, but weeks of time with ExpenseBot."
— Brian W. · G2
3. Simple setup
"The initial setup was extremely easy."
— Max E. · G2
4. Customer support
"Rob B. provided the most personalized support experience I've ever had from any company, ever."
— Brian W. · G2
5. AI accuracy
"Take a picture of a receipt and the AI sorts it into a Google Sheet with the correct tax categories."
— Bradley MacDonald · Trustpilot
What Reviewers Occasionally Flag
We don't filter negative reviews. Here's what the honest critical feedback has been, and what we did about it:
- Wanted more accounting integrations. Early reviewers asked for broader support beyond QuickBooks and Xero. We shipped Sage 50 Canada, FreshBooks, and Wave in 2026, plus Sage Intacct for mid-market needs.
- No native mobile app. ExpenseBot is browser-based by design — that's how deployment is 30 seconds via the Google Workspace Marketplace and how teams can onboard contractors instantly. For mobile receipt capture, snapping a photo and forwarding the email works on iOS and Android without an install.
- No corporate card issuance. ExpenseBot deliberately stays out of the card-issuance business. If you need a corporate card program, Ramp or Brex are the right tools — ExpenseBot pairs with both.
Ratings on Third-Party Review Sites
vs Expensify on G2: ExpenseBot averages 4.7 / Expensify averages 4.5 (as of April 2026). Numbers shift over time — see the live G2 page for current ratings. For a feature-by-feature comparison, see our Expensify alternative page.
Customer Success Stories
Brian W. — Recovered $2,400 in missed deductions
Brian, a business owner with six years of historical Apple purchases buried in Gmail, ran ExpenseBot's historical scan and recovered nearly 10,000 receipts. Properly categorized as tax-deductible business purchases, the recovered receipts translated into substantial tax savings he would have left on the table. "I saved not just hours, but weeks of time."
Construction Company — Sage 50 Canada workflow, never at a desk
A small construction company owner who is "basically never at a desk" snaps photos of receipts at the supply store. ExpenseBot grabs his Gmail receipts automatically, logs his mileage at the CRA per-km rate, and maps everything to his Sage 50 Canada GL codes. His accountant imports the report straight into the books — no manual entry required.
Bradley M., Realtor — Hours per week back, accountant happier
Bradley, a real estate agent, used to spend the year-end weekend sorting "multiple piles of receipts." Now he snaps a photo at point-of-sale, ExpenseBot tags and categorizes it, and his accountant gets a clean Google Sheet at year-end. The note feature — writing on a paper receipt and having the AI read it — was the unlock for his fast-pace workflow.
Leave Your Review
If you've used ExpenseBot, an honest review on any of these sites helps other users decide:
Frequently Asked Questions
Are these ExpenseBot reviews real?
Yes. Every testimonial on this page is sourced from a verified third-party review — G2, Capterra, or Trustpilot — or from a direct customer email. Each review links back to its source. We don't pay for reviews and we don't filter negative ones.
How does ExpenseBot compare to Expensify and QuickBooks on reviews?
ExpenseBot averages 4.7 across G2, Capterra, and Trustpilot. Expensify averages around 4.5 on G2; QuickBooks Online around 4.3. The biggest differences in review themes: ExpenseBot reviewers consistently praise Gmail auto-capture and Google Sheets export, while Expensify reviewers more often mention pricing surprises and Concur reviewers cite enterprise-style complexity.
What do negative ExpenseBot reviews typically say?
Early users occasionally requested more accounting integrations — we shipped Sage 50 Canada, FreshBooks, and Wave in 2026. Some users wanted a native mobile app; we deliberately stayed browser-based so deployment is 30 seconds with no app-store friction. Both flags are real and addressed in product roadmap.
Can I see reviews from users in my industry?
The reviews on this page span freelancers (sole proprietors, consultants, contractors), real estate agents, small construction businesses, and bookkeepers. For more detailed industry-specific reviews, see our G2 profile (filterable by industry and company size) or our Trustpilot profile.
Where can I leave a review after using ExpenseBot?
We'd appreciate honest reviews on G2, Capterra, or Trustpilot — links at the bottom of this page. If you have feedback that's better suited to a direct conversation, email support@expensebot.ai and we'll respond personally.
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