You can reset your account from Settings → Reset Account inside ExpenseBot.
What resetting does:
- Deletes your expense spreadsheet and all receipt data from your Google Drive
- Removes every ExpenseBot-owned Gmail label from your primary and linked Gmail accounts, including Processed, Skipped, Manual Required, Income, and Excluded, then verifies the labels are clear
- Turns off Gmail automation (nightly scans stop)
- Disables Auto Reports and Analytics Notifications
- Unlinks any additional Gmail accounts you connected
- Unsubscribes you from marketing emails
What it does NOT do:
- Your subscription or trial status stays the same — if you're on a paid plan, it stays active. If you're on a free trial, it keeps running.
- Your original receipt emails in Gmail are untouched — only the ExpenseBot labels are removed
After resetting: Log back in and you'll go through the initial setup again — connect Gmail, create a new spreadsheet, and run your first scan. It's like a brand new account with your existing subscription.
If Gmail permission had already expired or been revoked, the reset will explicitly warn that label cleanup could not be verified. Reconnect Gmail and contact support@expensebot.ai before rerunning the scan. Do not delete or resend the original receipt emails.
Common reasons to reset:
- You want to start tracking from a different date range
- Your spreadsheet got disorganized and you want a clean slate
- You're switching from personal to business use (or vice versa)
- You connected the wrong Gmail account initially
Note: Reset cannot be undone. Your old spreadsheet and data will be permanently deleted. If you need to keep a copy, download or make a copy of your spreadsheet in Google Drive before resetting.
